Cultural Institution and Public Trust
CONTEXT
A cultural institution focused on public-facing work, education, and stewardship of collections.
What Was Needed
Responsible AI use cases, staff training, and safeguards that protected trust and reputation.
What I DId
Identified use cases for marketing, content workflows, and internal knowledge support
Built practical guidelines for safe AI use
Trained teams on how to work with AI without compromising quality
Designed pilots that were low-risk and easy to measure
What They Walked Away With
A clear roadmap, staff confidence, and early wins that did not compromise mission or trust.